Student Counselling Outcomes Research and Evaluation (SCORE)

SCORE Vision

Read our latest Blog on PCMIS where we describe our vision to Develop and deliver evidence-based practice for student mental health

The Student Counselling Outcomes Research and Evaluation (SCORE) consortium comes out of a long-running wish in the university and colleges sector to create a shared routine outcomes database to provide evidence for the sector and to improve service delivery. 

Pooling data collected routinely by counselling services will enable new analyses that are not possible to explore with data from a single service. Such analyses will inform the development of fit-for-purpose tools and contribute to the evidence base for student counselling.  

Progress to date has included: working with four measures – the Clinical Outcomes in Routine Evaluation Outcome Measure (CORE-OM), the Counseling Center Assessment of Psychological Symptoms (CCAPS), the Patient Health Questionnaire (PHQ-9), and the Generalized Anxiety Disorder (GAD-7). We have also worked with two commonly used computer systems, Titanium and CORE-Net, and are in the process of collating data from measures employed at every session.


The work of the SCORE consortium has predominantly relied on volunteered time from practitioners and researchers. Our activities are also supported by two professional organisations; the British Association for Counselling and Psychotherapy (BACP) and the United Kingdom Council for Psychotherapy (UKCP), through in-kind contributions of staff time (BACP) and one-off funding to deliver training workshops (UKCP). 


July 2024:- 

Consultations with practitioners have identified essential data fields for UK university support services to collect and enable the move towards minimum data standards.

Learn more here: Developing a minimum data standard for student mental health services in the UK

Dec 2023:-

Findings from our consortium indicate that counselling at in-house university services is effective at improving depression, anxiety, wellbeing, social anxiety and academic distress.

Learn more here: Routine outcome monitoring (ROM) and feedback in university student counselling and mental health services: Considerations for practitioners and service leads

We work with...

University of York
The University of Sheffield
King's College London
University of Oxford

Past partners

Birkbeck University of London
University of Cambridge
University of Bradford
Bangor University
Keele University